Upon submission - Expect THREE emails, with the 3rd email being the most important where we seek your reply.
Email #1 & #2:
Upon submission, you'll get two automatic emails,
1st = the confirmation of your booking request,
2nd = How we work together to achieve success.
Email #3:
Within 24 hours, our Flights Concierge team will manually email you to clarify anything, confirm fees, obtain your approval for flight searches, and get started.
Please check your junk/spam folder if you haven't received the email - We need your reply to that email/s to proceed with your request.
We are excited to assist you in enjoying a seamless journey, maximising the value of your points, experience the comfort of flying flat year after year.